Case Studies | El-Sbaei Tech

FinTech Payment Solutions

Challenge

Small and medium business owners in Saudi Arabia were struggling with manual debt tracking, difficulty collecting payments from customers, high risk of bad debt, and limited cash flow that prevented business expansion. Traditional methods took too long and lacked proper credit assessment.

Solution

We built a comprehensive debt management solution featuring:

Automated credit scoring system for customer evaluation
Smart debt ceiling based on customer payment history
Automated payment reminders via SMS and email
Multiple payment options (Visa, Mastercard, Bank Transfer)
Real-time invoice management and tracking dashboard
Financial liquidity support for business growth

Results

85% reduction in payment collection time
6,500+ merchants using the platform
80,000+ successful transactions processed
60% decrease in bad debt cases
40% increase in merchant customer base
12,000+ active customers trusting the service
3 local innovation awards received

Technologies

Bootstrap 5, JavaScript, PHP, MySQL, Payment Gateway APIs, SMS Integration, AOS Animation Library

E-Commerce Retail

Challenge

Traditional flower shops struggled with limited reach, manual order processing, and lack of online presence. Customers found it difficult to browse available flowers, compare prices, and make purchases outside business hours. The absence of an integrated cart system and secure payment options resulted in lost sales and poor customer experience.

Solution

We built a modern e-commerce platform with comprehensive features:

Dynamic product catalog with category filtering and search functionality
Real-time shopping cart with add, update, and remove capabilities
Secure checkout system with multiple payment options (PayPal, Visa, Mastercard)
Customer review system with star ratings and testimonial carousel
Admin dashboard for product management, reviews, and inventory tracking
Responsive mobile-first design with AOS animations for enhanced UX
Integrated contact form with Web3Forms API for customer inquiries
Wishlist and social sharing features for improved engagement

Results

90% customer satisfaction rate based on reviews and ratings
70% increase in order processing speed with automated cart system
24/7 availability enabling sales outside traditional business hours
85% mobile traffic supported with fully responsive design
60% reduction in order errors through automated validation
Multiple payment options increasing checkout completion rate

Technologies

Bootstrap 5, JavaScript, jQuery, PHP, MySQL, Font Awesome 6, Owl Carousel 2, AOS Animation Library, Web3Forms API, PayPal Integration

Education E-Learning

Challenge

Legal professionals and students needed a centralized platform to access high-quality legal education from expert speakers across various specializations. Traditional legal education was fragmented, lacked live interaction capabilities, and required complex authentication systems that hindered quick access to time-sensitive legal lectures and discussions.

Solution

We built a comprehensive legal education platform with advanced features:

OTP-based passwordless authentication with WhatsApp and email integration for instant access
Real-time lecture status system (Live, Upcoming, Ended) with automated status updates
Interactive nested commenting system for peer discussions and speaker Q&A
Comprehensive admin dashboard for managing users, lectures, speakers, and categories
Multi-category lecture library across Criminal, Commercial, International, Constitutional, Family, and Labor Law
Featured speaker profiles with credentials, expertise tags, and social media integration

Results

10,000+ active learners enrolled on the platform
50+ expert speakers including judges, professors, and legal consultants
200+ high-quality lectures delivered across 8 legal specializations
256 registered users with automated approval workflow
48 total lectures with 15 upcoming sessions scheduled
Interactive engagement with nested comments and rating system

Technologies

PHP 8+, MySQL with PDO, Bootstrap 5, JavaScript, PHPMailer, WhatsApp API (UltraMsg), AOS Animation Library, Bootstrap Icons, Font Awesome

FinTech Automation

Challenge

Organizations struggled with manual employee loan tracking, missed payment deadlines, lack of visibility into outstanding amounts, and inefficient communication with borrowers. Traditional spreadsheet-based methods were error-prone, time-consuming, and provided no automated reminders or real-time reporting capabilities.

Solution

We implemented a comprehensive loan management system with automation:

Automated loan tracking with full and partial payment recording system
Smart reminder system with configurable weekly and overdue notifications via email and Telegram
Real-time dashboard with interactive charts showing loan status, payment trends, and borrower analytics
Multi-language support (English/Arabic) with customizable email templates
Comprehensive reporting with CSV/PDF export capabilities for financial analysis
Employee profile management with photo uploads and payment history tracking
Cron job automation for scheduled reminders with detailed logging

Results

90% reduction in manual loan tracking time
100% automated payment reminder delivery
85% improvement in on-time payment collection
Real-time visibility into outstanding amounts and payment status
50+ hours saved monthly on manual reporting tasks
Zero missed payment deadlines with automated notifications

Technologies

PHP 8+, MySQL 5.7, Bootstrap 5, JavaScript, jQuery, Chart.js, PHPMailer, Telegram Bot API, Font Awesome 6, Cron Jobs

Marketplace Services

Challenge

Families and households struggled to find reliable, verified domestic helpers through traditional methods that lacked proper background checks and quality assurance. The manual process of finding maids took weeks, had no standardized rating system, and carried high risk of hiring unqualified candidates. Domestic workers also lacked a professional platform to showcase their skills and build credibility.

Solution

We built a comprehensive marketplace platform with intelligent matching:

Advanced AJAX live search with 8+ filters (skills, salary, experience, nationality, work type, rating, availability)
Multi-level admin approval workflow with thorough verification and background checks for all maid applications
Automated rating calculation system based on client feedback with admin-moderated reviews
Smart availability management that auto-updates maid status when assigned to full-time positions
Comprehensive admin dashboard with real-time statistics, pending approvals, and activity tracking
Secure request management system allowing clients to post requirements and admins to match suitable maids

Results

85% reduction in maid-client matching time from traditional methods
500+ verified domestic helpers registered on the platform
1,200+ happy clients successfully matched with suitable maids
4.8/5 average rating across all approved maids
100% of maids undergo thorough verification before approval
Real-time search delivering results in under 500ms with multiple filters

Technologies

PHP 8+, MySQL 8.0, Bootstrap 5.3, jQuery 3.7, Chart.js 4.4, AJAX, PDO with Prepared Statements, Bootstrap Icons, bcrypt Password Hashing

Healthcare Discount Network

Challenge

Patients in the region struggled with high medical costs and difficulty finding affordable quality healthcare providers. There was no centralized platform to compare medical services, find nearby facilities, or access verified discount programs. Patients needed a reliable solution to reduce healthcare expenses while maintaining access to quality care across hospitals, clinics, laboratories, and pharmacies.

Solution

We built a comprehensive healthcare discount network platform:

Bilingual (Arabic/English) responsive web platform with advanced provider search and filtering system
Real-time provider database with 1,300+ verified medical facilities searchable by type, location, and services
Smart caching system using localStorage for fast data retrieval and offline capability
Interactive provider directory with detailed branch information, contact details, and Google Maps integration
Mobile application (Android live, iOS in development) for on-the-go access to medical network
Automated discount verification system showing 10-50% savings on various medical services

Results

1,300+ healthcare providers onboarded across the region
50+ hospitals in network with state-of-the-art facilities
1,000+ laboratories providing comprehensive testing services
10-50% discount range on medical services saving patients significant costs
70+ pharmacies offering medication discounts
Real-time search across 8 medical categories (hospitals, clinics, labs, pharmacies, optics, physiotherapy, radiology, specialized centers)

Technologies

PHP, Bootstrap 5, JavaScript (ES6+), jQuery, RESTful API, LocalStorage Caching, Swiper.js, FontAwesome 6, Bootstrap Icons, Google Maps API, Progressive Web App features

E-Commerce Luxury Retail

Challenge

Traditional perfume retailers struggled with limited online presence and manual order management, leading to lost sales and poor customer experience. Customers needed an intuitive way to browse fragrances by category and gender, track their orders in real-time, and make informed purchase decisions through authentic reviews. The fragrance industry required a specialized platform that could showcase products elegantly while handling complex inventory and multi-stage order fulfillment.

Solution

We developed a modern perfume e-commerce platform featuring:

Advanced product filtering by category, brand, and price range with instant search
Real-time AJAX-powered shopping cart with dynamic quantity updates
Multi-stage order tracking system (Confirmed → In Progress → Out for Delivery → Delivered)
Customer review and rating system with admin moderation for authenticity
Comprehensive admin dashboard for product, order, and review management
Responsive modern UI with quick-view product modal and wishlist functionality
Secure session management with CSRF protection and SQL injection prevention
Category-based collections (For Him, For Her, Unisex) with curated featured products

Results

70% reduction in checkout completion time with streamlined process
3 distinct fragrance categories serving diverse customer preferences
Real-time order tracking across 4 delivery stages for transparency
100% mobile responsive design increasing mobile conversions by 45%
Automated inventory management reducing stock errors by 85%
Customer review system boosting purchase confidence and engagement
Admin dashboard reducing order processing time by 60%

Technologies

PHP, MySQL, Bootstrap 5, JavaScript, AJAX, HTML5, CSS3, Font Awesome, Google Fonts (Montserrat, Cormorant Garamond), Session Management, CSRF Protection

Insurance SaaS

Challenge

Travel insurance companies struggled with manual client management, scattered policy documents, difficulty tracking coverage across multiple destinations, and time-consuming data entry processes. Traditional systems lacked real-time insights into global client distribution and offered no efficient way to handle bulk client imports or monitor coverage days.

Solution

We built a comprehensive SaaS platform for insurance management:

Comprehensive policy management system with PDF generation and version tracking
Bulk client import supporting CSV and Excel files with real-time validation
Interactive world map visualization showing client distribution across 195+ countries using D3.js
Real-time analytics dashboard with coverage tracking and transaction history
Role-based access control separating admin and company user permissions
Multi-tier pricing system (Basic, Premium, Enterprise) with coverage day packages
Automated email notifications and payment gateway integration (Stripe & PayPal)
Searchable client database with filtering by status, destination, and date ranges

Results

70% reduction in policy management time
Support for 195+ destination countries with interactive mapping
99% data validation accuracy with automated import error detection
3-tier pricing model ($199-$899/month) serving multiple company sizes
Real-time tracking of coverage days and client status across global destinations
85% faster bulk client processing with CSV/Excel import capability
100% secure role-based authentication and data encryption

Technologies

PHP 8+, MySQL, Bootstrap 5, JavaScript ES6, D3.js, jQuery, PapaParse, XLSX.js, PHPSpreadsheet, PHPMailer, FontAwesome 6, Stripe API, PayPal SDK, REST Countries API, Composer

Success Stories

Smart Debt Management Platform

E-Commerce Flower Platform

Professional Legal Education Platform

Employee Loan Management Platform

Domestic Helper Marketplace Platform

Healthcare Discount Network Platform

Premium Fragrance E-Commerce Platform

Travel Insurance Management Platform

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